Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25371 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 25,370 reviews
  • Rated 5 out of 5 stars

    Hope we don't have to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind having this since our previous TV experienced burn out is well worth the cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay price for the tv purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay price for the tv purchase. However, it could a little cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv they came to install my wall mount, very friendly guys, no hassle would recommend the geek squad installation if u don't want to go thru the hassle of doing it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad plans have good ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the to tie down to stand Come on auntie you got a 5 yr warranty Auntie I don’t need be going through that But covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind!Another thing less to worry about!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad add on is woth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad as on service . Any issues they’ve fixed without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they always come through when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with that added protection. I usually always purchase the protection plan because it gives you that extra level of comfort if something breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome have an extra support without going out from home. They will assist you and go to your place without an extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you need it. I haven’t had to use it, but glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you buy the protection plan from the BestBuy Geek Squad it's reasonably priced and if they can't fix it the will refund the price of your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased different items at Best Buy and the warranty that they offer really works. Anything that does not work properly they had refunded me or exchange the item,with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan that Best Buy offers they have always had great warranty’s also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Hopefully I won’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cane yo fix my television that is mounted above my fireplace. George was great and was very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I priced the TV it was same at all locations but the price of the Geek Squad was much less for extended warranty. I never buy a warranty unless the product is a TV or CAR and have used both

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't buy online for LG C2, very frustrating.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that I could buy this online, but after many support chats, in which I was told I could buy it online, I was told that I could not in fact buy it online and had to drive back to the store to buy it. (40 minute drive!) Very annoying that multiple employees and support agents had no idea the C2 had to have it's protection purchased in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. No complains here. Will always purchase geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a good buy. It’s a protection vs anything going wrong with the TV, will probably renew after the two years are up. Covers everything, can’t go wrong with it.

    I would recommend this to a friend