Customer Ratings & Reviews

Purchased to cover Granddaughters TV. Good deal for the peace of mind

Peace of mind from a stand up company….love Best Buy

Great TV for streaming and video games. Soun quality is great. Would Def recommend.

I recommend being part of this squad, it offers you the best guarantee and helps your purchases.

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.

Was super easy to get it on my product. Would recommend it.

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

Excellent service and very sastified with this work

Excellent service! I would recommend. Very helpful!

Best protection ever! Had the Geek Squad set up my laptop & move my pics from my old laptop onto a flash drive i purchased & everything was seamless! I was ready to turn on & go with my laptop once i got home with it! Definitely a must to have with any electronics! The techs are so informative & know their stuff!

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

Also great with geek support and call them and help u set up Tv

Used this insurance program and had no issues receiving benefits.

They are very friendly, helpful, and professional.

I always get the total protection. I guess it was called geek squad before but now it’s total and it

OLED televisions have gotten much better about image retention and burn in but it is still possible no matter what they tell you. Best buy service plan states in its coverage that it covers Burn in on OLED televisions and as far as I know nobody else does no matter what coverage they purchase. Televisions these days aren’t made to last no matter what brand you go with it and I’ve read tons of reviews of flagship TVs going dead with months of purchase and many just after the one year warranty expires. It cost a little extra but I feel better knowing I’m good for at least 5 years.

Reasonable price for the number of years’ protection. Hope I don’t have to use it!