Customer Ratings & Reviews

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

Amazing game get it while the price is hot folks won't regret it

I feel much better knowing my purchase is protected.

Geek squad protection plan is a great investment for expensive TVs well worth the money

Thanks to me purchasing this extend protection I was able to get another newer version tv. When my went out

I love this program I feel good about my products being insured with Geek Squad

Love geeksquad employees are the best thank u best buy

Great sound. Beautiful picture. Remote has everything just need to learn ot

Worth the price! Would recommend to family and friends

Value , quality essay to use the life time is the best

Havnt had to use it but if I need them it’s there and worth every penny have alot of new devices and spent alot of $$$$ so got the best squid in the game backing me the GEEKs!!!

The Geek Squad is the only way to go. So helpful you really need to purchase the protection. My last TV died at only one year old. I received full credit on my purchase price. Don't leave the store without it :)

Good to have coverage for the electronics. Geek squad pricing is great

Haven't used it yet, but the ease in setting it up into my account was amazing

Love the service and the customer service over the phone.

This product came in handy on several occasions. Would definitely recommend when buying products from Best Buy.

I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

Had an issue with my 3 year old 75” Samsung. It needed a new part, so I waited 2 weeks for the repair to happen, which was fine for us because we have another tv. When they got here the part they brought was wrong so he went outside to order it and at that point decided it wasn’t worth it to replace that (and ended up needing a couple other parts that they didn’t realize we needed) so they told us we needed to replace it. It took me maybe 20 minutes to call in the replacement and in a week we had our new tv delivered and the old one was taken out. It would have been extra to have it mounted by geek squad so we opted out but we were so happy with how easy it was for the whole process. So worth it!! And I am assuming it took so long (about 3 weeks total) because of where we live — in the middle of nowhere. I will never buy another tv without geek squad protection!

Installation was good and customer service answering questions great.

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.