Customer Ratings & Reviews

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

I definitely bought the geek squad 5 year protection

I bought a 43 inch tv a couple months ago. It got stuck on the loading screen. Tried a manual clear cache and a factory reset to no avail. Called geeksquad I bought a 5 year plan. Even though the tv was over the 30 day in store return since it was pretty new they swapped it out. I hear the horror stories of people and the insurance but in may case they were great. They were really polite and they were here the next morning with my replacement television. I would recommend getting the insurance for anything you care about keeping. I feel a little better knowing that if anything happens they will take care of it quickly. And the people that came to our house cared and were extremely professional and courteous. Kudos to best buy, I will always get protection on any significant purchase and can rest easy knowing Im not going to get a run around and excuses..Thank guys !

You should have it, especially you purchase OLED TV.

Very reliable and there if you need it, would recommend for purchase

Bought this for my mother in law. She loves it. The picture is amazing

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

It’s protecting your investment. Self explanatory and worth it

The first unit I had developed an audio problem where audio would drop out or become very distorted on TV speakers, external audio or earphones. Tried several troubleshooting techniques but no luck. Called Best Buy as I had Geek Squad Protection and they decided to send a new unit to replace it. The call took over an hour after being transferred to five different reps. Why not have one phone number that handles protection plans, thus minus one star for that and audio problem on review. The replacement arrived promptly and I set up the new TV. The picture is class leading! HDR and gaming are flawless. At 120 hz refresh rate there is no lag in signal. The audio still has a delay issue when using external audio system. I have 120hz HDMI cables. I’ll look into my setup to be sure it’s not my configuration. The Sony interface could have been more streamlined as there are three buttons on remote to bring up various menus and some are redundant. The software has extensive methods to change TV settings. I’m hoping for future firmware updates to resolve minor issues. For QD OLED I wouldn’t consider another brand coming from an LG OLED TV.

I think it is worth getting for a peace of mind if anything should go wrong

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

Experience the powerful, shaking bass that fills the theater sound room.

Good quality products but technology breaks so good to have backup

This warranty is very helpful and I know Geek Squad will be there when I need them

Great price for 5 years of product protection. I would highly recommend this encase of any issues.

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

Great deal to cover my LG OLED. Super nice to know that if my OLED get burn in, it'll be covered.

The squad mounted the tv and ensured all was working before departing. Excellent service.

Peace of mind in case something goes south with my new Samsung TV