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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 30,765 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this television installed in a bonus room and the install was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great efficient friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do this. It saves you all kind of heartache. Great support plus discount on in home service like mounting the tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all of my electronics at best buy for the protection plans. They have always replaced anything if I have an issue with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase I've ever made.Installed windows 10, microwave and dishwasher, and a year of tech service. All for $158.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad protection for piece of mind. I bought a TV yeas back and the stand broke the second day I had it. It cracked the screen. It was replaced and I was a happy camper!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv good last years when watch tv and playing my xbox series x on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks. I have warranty on all my products because their service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps things from breaking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had anything go bad when buying the extra coverage. I guess that means it won't break if it's still covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from agents and very satisfied with their service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys are the best! I will always purchase Geek Squad Protection with all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is great to have. I am glad I purchased it for this and many other products I have gotten from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    item Guaranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the service plan because its a great plan. specially for the extended warranty, the protection provided is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my new 65inch Samsung TV. I hope I never have to use it, but I wanted my new TV to be protected, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sense of security. Perfect for anyone who may need some extra assistance from time to time. Will definitely pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwasy purchse the Geek Sqaud protection plan becuase it always comes in handy. Most products do not last as long as they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Aquad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used TV as New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Highly recommend taking it. Absolutely a must for computers and monitors.

    I would recommend this to a friend