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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 660 Showing 13,181-13,200 of 30,787 reviews
  • Rated 5 out of 5 stars

    Product protection is important to us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy makes me feel comfortable and assured with the protection of my purchases! We have been pleased with their service prior to this purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great buy for me, I recommend this to everyone really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but good piece of mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had all my speakers installed and didn’t leave a mess like the competition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan for an awesome expensive investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy for anyone buying an OLED television. Protect against burn in or dead pixels and buy with confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available when you need THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only needed them once for dishwasher. did a great job finding the issue and fixing it on atimely basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best protection to have for your electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok i guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. I am glad I bought it though to protect my purchase. for the price it is definitely worth it with kids and dogs running around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this with any product that I buy from bestbuy. Will always add the protection plan to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that my tv will be in good hands if something were to happen to it. Great for insurance and ease of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon downloading my Anti virus I was asked if there was anything else I wanted after listening to me I was given an ETA when everything will be done. True to his word my notebook was ready in fact sooner that estimated. Everything was as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I call squadthey have always came throughand i like that great tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad can fix your items as well as set up your ports and ethernet switches at your home if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two episodes where someone scammed my computer, I purchased the security from the Geek Squad. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate buying warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of buying warranties but have wished I did recently with a Samsung tv. In that case it would have paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable folks work for Best Buy. Haven't had to use the warranty yet, but great price for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for television is always a must for any major purchase… I would recommend to get this protection so you don't have to worry about what you purchased…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have insurence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable and good for if you moving frequently..

    I would recommend this to a friend