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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 30,795 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy my expensive electronics from Best Buy solely because of the protection plans. Never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, exactly what I needed! Item was shipped fast and product was very well handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Unfortunately I am already having to use it 8 months after making the initial purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but im glad i got it. I always grab the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t use much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great if you happen to need, I didn’t get much use of it this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one problem and they came over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some kind of error message and I called Geek Squad and they came out, repaired it free of charge and showed me how to do what they did in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get on high dollar electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get on high dollar electronics. Have not used for this product but have used in the past and is simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect my investment. I will not purchase a electronic product without the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to apply it to a large purchase! Better to have it than not, accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents work fast and quick to resolve any problems. Will recommend this plan to everyone to be safe for any breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection plan. I don't know if I will ever need it but just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this plan, but I have used these before and I was happy with it. Geek Squad people are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years protection not expensive at all great for if you have little ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could have purchased a ten year I would have. This is a no brainer when purchasing your next major appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV with no issues. They were very courteous and professional. I was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great. timely the store personal were very helpful. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaks for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase when buying expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this service yet; however, am glad I purchased it. You never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had no issues when I requested help. I highly recommend getting this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I used before and very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and had the hard drive go out and they quickly replaced the hard drive with a great one and it is still working 5 years later. Thank you

    I would recommend this to a friend