Customer Ratings & Reviews

I had to return my TV due to there being a dead pixel. Had 0 trouble doing that. Their custom support is superb.

Great to have so your tv can be protected by Best Buy!

I hope I don't have to use this on my LG OLED TV, but if so, this is the only one that covers burn in protection.

I recently purchased a tv and wanted that extra piece of mind. My kids are using it with their playstation so its really being used. The protection is a plus.

Geek squad is definitely a must have. I thought my tv was busted up, it was a simple fix in less than 5 min over the phone!

I haven’t had to call them yet but I know they are there if needed.

I haven’t had to use my Geek Squad service however, I’ve heard great things about the service they provide.

Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

Purchased the Total Tech membership. Get free warranties all the time. Worth it.

Never had to use them, but they're always helpful when I visit the store. The delivery was fine, but they had the wrong color refrigerator. Not the geek squads' fault.

Fast friendly service with TV set up. Tech was very helpful in explaining things as well.

I always make sure to get geek squad protection with every item that has the option. Honestly the protection is the only reason I always buy from Best Buy.

We bought this protection plan for peace of mind. Hope we don`t ever need it but if we do, we have it.

Bought as added protection. Definitely good for added piece of mind, especially on a more budget friendly tv.

I buy protection on all products I purchase from Best Buy as they will either fix or replace anything that is protected if something goes wrong or it is faulty

used the price guarantee twice saving $200 from original price

Geek squad is always helpful! Nice to have someone to talk to face to face instead of over the phone and in another country!

This is a great for protection with Geek Squad.....spend that little xtra for good coverage if your product become damaged.

They do show up and keep repairing the tv but should be taken back