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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 30,799 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got the 2 year protection my remote broke on my tv and they replaced my remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and made sure all components were hooked up and working and I was familiar with new remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a 5 year Geek Squad Protection on my television so if something goes wrong I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the plans now. They have been worth the money every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service, fast and without many questions, everything you need after sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase saved me money when Geek Squad updated my three computers and installed anti-virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use it so far, but definitely gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv so user friendly and great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would recommend protection for purchase item . It shows that Best Buy stands by their product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With new products being made cheaper this is a guarantee you will have a working product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your High-Value Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider Geek Squad Protection to be a security blanket against disaster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had very good service from the Geek Squad. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad for a number of things so far and they have always done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for sure! I like knowing that I can get help and assistance from the Geek Squad if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my television without issue! Fantastic to work with. Knowledgeable, friendly and speedy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a very easy peace of mind choice. When I have a problem they are Johnny on the Spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have had to use them, great customer service and very informed people to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had anything wrong with it knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had anything wrong with it knock on wood hopefully nothing ever happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy claim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item to store for an easy refund for my microwave with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad protection plans for all our appliances, as we believe this is the best value on the market.

    I would recommend this to a friend