Customer Ratings & Reviews

Picture is beautiful- easy to set up. Only thing I don't like is these new TV bases the big TV's all seem to have- Other than that great buy

Love it!!!!!! We love the canton store, they are always very prompt on service.

Purchasing this 5 year protection plan gives me peace of mind that my purchase was worth it

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

I love best buy greek squad service. I have never had a issue with getting anything fixed.

Good guys. They are quick and to the point. No run arounds.

Never really used it but great product! All is well so far!

Agent knew everything that needed to know about the product

I needed my tv to be mounted and Geek squad did an excellent job. Thanks Geek squad for perfection.

Great service at anytime very polite and helpful Good job Guys.

I am glad I have the warranty. It gives me peace of mind. I have called with questions and the geek squad member has been very helpful.

A must for big purchases. I have need the protection several times and its never an issue.

Wonderful service and quick service and fixing everything

I had the two year plan! Although I never had to use the service, I constantly got emails from Geek Squad checking up on me.

Great investment. Agents connected washer, dryer, and TV's. Free haul away was even better.

Glad to know my electronics are covered! The ease and comfort of added warranties!

Geek squad is an amazing service at best buy. And because of it, I'd rather buy my electronics at no other place there here.

Setup was especially easy, just walk through on remote compatibility with cable was worth the price. Plus two more years of help.

TVs get a lot of use at my house so I practically have to have some type of warranty

Won’t know until I have to use it. Hopefully I never do.