Customer Ratings & Reviews

I have not have the need to use it yet. I will update if I need to

Great service and highly recommended. They are providing good rewards too.

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

Recomiendo, vino en perfectas condiciones la verdad

Tv was hooked up flawlessly! The delivery was smooth and convenient.

When my Sony TV's screen failed, I was relieved to remember that I had purchased Geek Squad protection. Frankly, I was expecting the service process to be a hassle, but it only took a couple of phone calls and my replacement TV (a newer version of the same TV) was on it's way. If you're looking at a major purchase, I'd definitely recommend purchasing a Geek Squad protection plan.

Have not had to use them but I am sure they are great.

This is by far one of the best warranties we have ever purchased. It's even better than a home warranty product! It covers just about any electronics which you may own, they come on time when you schedule an appointment, fix what needs to be fixed, and cart away any electronics you no longer need, or want. one of the BEST BUYS ever!!!

Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

Every time you purchase some high-value equipment that is sensitive to changes in the electrical system, consider the extended warranty for as long as possible and, together with the manufacturer's, it will give you a lot of peace of mind when solving any problem with your equipment. Geek Squad are very responsible and above all very efficient with their services.

Again, always great service, advice and kindness .

Very professional team installed my TV and took away the old one. All my questions were answered,

So I've had this since 2021 now. Absolutely NO issues at all. I liked it so much that I sent one to my brother in Texas! It has EVERYTHING you need in a coffee maker: hot water dispenser, frother, pod ability, filter for ground beans ability and most importantly, my 81 year old technology challenged mother can use it with ease!

Kelyn and another agent got my setup done quickly and with great skill and knowledge. Hopefully, I’ll never have to use the Squad service but if I do I will feel confident if they all are as knowledgeable, skilled and courteous as Kelyn.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

Love the geek squad protection! It offers a full protection package and in my opinion it is better than the TotalTech. If you're buying a big ticket item like a TV or any appliance, ask the customer service to cancel your TotalTech from this item and add the geek squad warranty instead. Big downside to TotalTech is that it requires you to pay a deductible on certain things. So it's like an insurance.

Always always get the extended warranty you never know what can happen and bestbuys always come through.