Customer Ratings & Reviews

Worked when I had a repair on my television. Glad to have this access.

I haven't had to use it yet but it's good to have on standby just in case.

I typically don't do extended warranties, But these days, unfortunately, manufacturing quality isn't what it used to be and I didn't want the hassle of dealing with the manufacturer if my Polk S2 sound bar died... and die it did. It was a breeze to walk into the Best Buy store with my soundbar and accessories and get an immediate refund for exchange or upgrade to another system. Definitely worth the extra $24.95 for ease of return and peace of mind. Not too bad for $5.00 a year for 5 years of insurance.

For the price worth it. Protects against basically anything i think

Good warranty..after buying a TCL ROKU tv which we did not purchase a warranty on and having the sound go out and having a black picture after 2 years of use..we definitely bought a 5 year warranty with this Pioneer Tv..hopefully we’ll never have to use it but if we do we have it!

Geek Squad was Excellent. They were very professional and answered all our questions. They did an excellent job installing our new TV entertainment center. Dallas was awesome!

Everyone I have ever talked to in the store was very knowledgeable and polite. They have installed a car stereo for me before and I currently have there insurance for a tv just in case something happens.

Works great would purchase again in future if needed

Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

Geek squad the best, Thank you so much for your service and quick to resolve issue. Pastor Bradley

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

They came and inspected my broken Hisense TV and was able to replace it. For 100, it is pretty worth for 5 years coverage. I wish the warranty would extend and cover the replacement TV but I have to buy a new 5 year plan. Would be 5/5 if the new TV continued the the previous warranty plan.

Great price. Really good value for the money. Good deal.

We probably won’t ever need it but it’s good to have just in case

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

Geek squad is a very good service for any electronic equipment. Excellent customer service

Received brand new 75 inch Samsung TV with no delivery defects. Also received my purchase in anquick and timely manner. My new television produces a clear and ceisp picture with perfect smart app capabilities. I would highly suggest this product to anyone looking for a new television and for an affordable price.

This plan offers great piece of mind to protect any of your electronics purchased at Best buy. Highly recommend purchasing the extended plans.