Customer Ratings & Reviews

The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

The agents were great! Great customer service, answered all my questions!

Great for keeping your products covered would highly recommend for peace of mind.

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

We buy this on every TV we buy. Hopefully we won't need it on the new TV! We did use it on our previous TV The Geek squad spent a couple of hours trying to find out what was wrong. Once they figured it out, they fixed it quickly. Very efficient!

Reliable warranty that covers issues no questions asked.

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

Happy with the extended warranty. The last tv started having problems just outside the factory warranty and as a piece of mind it was nice having the extended warranty. The tech’s came and checked out the old tv and determined that it was unrepairable. So the upgraded my tv with the newer model and I kept the same warranty.

This plans are the best never have trouble returning a defective item love this Best Buy plans.

Highly recommend extended warranty through Best Buy! The entire process is easy, and the techs are prompt and professional. They really took care of all my needs right through setup and walk through.

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

Always great service, very professional. Always get the help you need.

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.