Customer Ratings & Reviews

They are very knowledgeable and helpful to you I love it

This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

Definitely recommend the protection plan. You never know what can happen in 5 years and to know that you are covered is a great piece of mind. I got a full refund for a television that I purchased after just 3 years of using it. Worth the investment.

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

Its so easy to use my whole family loves it samsung is a reliable brand.

Great service to have. I hope I do not have to use it. But good to have.

Listen, I won't buy anything electronic without some assurance I'm going to have an exit strategy for when it goes kaput. Geek Squad by far has the best plan in the industry and has saved me from having to shell out major dollars more times than I can count on one hand. Its always straight-forward. You call, tech comes out and assesses the issue. They fix it or replace it... PERIOD!

I like the Geek Squad . Great product that met my needs.

not a huge fan of insurance but my salesperson made is such an easy decision to purchase

Warranty price was very welcoming and a no brainer

BEST DARN WARRANTY YOU CAN GET Never had any problems

Havent used it yet but 5 years is a great warranty

Like I would say before it's good to get warranty on your items it's very important because you don't know what can happen to your items and I want to say thank you Geek Squad for helping me in exchanging my TV for the same price TV

I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

I bought a new Q-LED TV, Blue-Ray Player, Wireless Router and Surge Protector, I also have my Computer, Cable Modem and all My Networking Devices Connected To a Surge Protector. Its all covered by the 5 year Standard Geek Squad Protection Program.

After we finally reached the Geek Squad, things went well. We couldn't reach them by phone, but finally did online. Despite spending a long time in our home trying, they couldn't fix our 65" Samsung TV. We had lost the right side of the picture. When they left, we had no picture at all. We had purchased the 5 year service agreement and lost the picture after 2.5 years. it was replaced with a comparable TV, but we were upset that we had to buy a new service agreement, with no credit left for 2.5 years, & that was $170!