Customer Ratings & Reviews

Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

Never can have enough extended warranty for electronics

Geek squad is always the goat of all warranties. They always take care of any issues.

Bought this for extra protection on a tv. haven't used it yet but good to have.

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

Great TV I love the picture quality and the streaming network installed

The delivery guys were extremely nice and very helpful

Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

Anytime I call or go in for help everyone is wonderful.

The extended warranty is always a good idea especially when you are dealing with expensive electronics which is all of them, I always get the extended warranty and it has saved me several times, I've had many items that have stood the test of time but with any mass produced products there are always a few issues, most of them are fine but if I end up with a flawed iten the extended warranty means I don't need to worry.

Really nice because they will fix the issue there. Peace of mind you are covered

Best product and services so far. I really enjoyed the service

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

It works great and the picture quality is great. It was easy to setup in less than 15 minutes. I would definitely recommend this television.

Greek squad always available and helpful for all my items and they are very knowledgeable

Awww thank you so much you really made me the most happiest women ever

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

My sole purpose for shopping Best Buy is The Geek Squad. They are Amazing. I am computer illiterate, When I bought my first laptop, an assistant went above and beyond to see that I got the best laptop at the best price for my needs. A few weeks later he was promoted to Geek Squad. Now I call I ask for him, he takes the time to explain whatever it is i need to know. His name is Teo, hes at the Selingsgrove Pa. Store. As long as Best Buy keeps GEEK SQUAD, ILL KEEP SHOPPING AT BEST BUY.