Customer Ratings & Reviews

Good for the value, feels good to know that the Geek Squad has my back

GS agents were patient, efficient, and made me feel confident they knew what I needed to get up and running with my system. My old laptop had 10+ years of family photos, professional files and my financial records. The device was dying a painful death but GS transferred all fills to new device.

This was not a bad value for protecting your investment.

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

I always buy a warranty with electronic to avoid headaches on breakdowns.

Bought a new 75"tv and thought it would be in my best interest to get.

Never an issue is I need to return anything. No questions asked!

Weird thing to ask for a review on, but okay. We basically got this as insurance because we were getting a tv delivered and the contactless delivery nulls the usual delivery-related insurance. So covid19 safety won out and we got this to be safe. Didn't need it for the delivery (that went well), and I suppose we have it in case we need it going forward. Hopefully we don't. You know how it goes.

great peace of mind, and hassle free, can even transfer to another person

Best custom service, I love buying my home electronics from this store

Very smooth delivery. Very friendly installation. 10/10

hope to never have to use them for no reason to to

I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!

So far so good. My TV remote broke, I brought it to bestbuy, they took it and sent me a neq one in a few days! I bought the 5 year warranty for my 55" oled LG TV because all the reviews said it gets burn in on the screen...it's been 3years and NOburn-in, absolutely no issues at all.

I add the GSP or GSPR plans to just about every item I buy that offers them. At worst it is like a cheap insurance plan for my new item that I don't wind up using because the item held up great. At best they are there should something go wrong and I don't have to pay the full cost of a repair or replacement out of pocket.

The 5 year geek squad warranty is excellent. If they can’t fix the TV they will replace it. The geek squad comes to your residence they are very polite, professional and prompt with time.

I always buy protection with every device I buy. I wouldn't have it any other way.

I have never had to use this for this tv. Price is decent for a warranty on a tv tho

My last tv screen went black and I thought I was doomed. Here goes another $1000 on a tv. When it wasn’t even that old! But I have to thank my past self for buying geek squad. They were able to order parts and have them shipped. We were serviced during the pandemic and they took all the precautions! Ultimately my TV wasn’t salvageable so I was given a credit toward my next purchase! High recommend to everyone.

Have always had good service and response from Geek Squad warranties.