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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 30,799 reviews
  • Rated 5 out of 5 stars

    A must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must if purchasing electronics it really is a life saver if anything unexpected happens!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty oh yea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you would have to be an idiot not to take advantage of the 5 year warranty, what a great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A useful benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was aware I had purchase this package. However, I will now be taking advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new tv after the other one died in less than 2 years. The installers called first, arrived on time and were very efficient. They worked well in my home. Spent time explaining all features. Synced the tv with my sound system and fire stick. AND they cleaned up after themselves. Great experience all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what's needed to have peace of mind for all of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all the time. Whether you are in the store or have questions on the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and great job done corner of the TV perfect in the living room great view for everybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And he's always a good thing to purchase the protection plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect your investments!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install new mount & TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service I totally satisfied Highly rec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I totally satisfied Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service fast and very nice customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any electronic or appliance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store love it great prices and discound and the sale person always try to help you the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeek squad gave me great customer service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has my Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 5 year agreement for peace of mind. It is an excellent investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added for additional protection. Reasonable price for it.

    I would recommend this to a friend