Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30330 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 30,330 reviews
  • Rated 5 out of 5 stars

    Tv purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with all the updated perks and smart TV add ons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    High-quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Easy set up & use too. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has done a great job to make sure I have a TV that work properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV’s over 42” they will fix in house !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 5 year service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THE GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad hs been very helpful .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy Excellent customer service representative online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY TV WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for bigger purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed warranty if you don't want to pay annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geet squat tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I have not had to use the insurance but on other occasions I have used it with other items and it has been a blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry. Five year warranty for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have purchased many items from Best Buy. I purchased this plan for most of them. Thankfully, I haven't had to use it on too many of the items, but it was and is a good investment. Once I had a computer that needed replacement and there were occasions when I needed tech support for an item and received the help for free. I consider it a small price to pay for insurance that, like most insurance, comes in handy if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSURANCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthy coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price worth it for peace of mind. haven't been disappointed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor and get it!do yourself a favor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, indeed get it because if something breaks down that you purchased after the manufacturer warranty this one kicks in and let’s be honest you know it’s gonna break down. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. Guide

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Easy to hook up to wifi with quick response and awesome resolution while watching. Definitely recommend purchasing. Will not be disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to get a little extra protection for my new TV.

    I would recommend this to a friend