Customer Ratings & Reviews

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

The extra protection is work it, the unexpected can always happen..

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

Great covetage. It makes you feel safe and you are protecting.

Always comes thru and perfect support because last year I had a problem with my 60" TV and they ordered the replacement screen at no cost - otherwise it would have been over $1200! Another problem a year later - and because of the on going problems - they stuck by their service and gave me full replacement cost I got the 65" same TV on sale for same as I got the 60" last year! Always on time and polite and explaining everything.

Anytime I make a big purchase at Best Buy, I usually add the GSP to my purchase. From past experiences, I've never really had an issue using my GSP on defective products and the value overall is great to have. I highly recommend you add a Best Buy GSP for any of your major purchases or even your simple devices (e.g. small kitchen appliances).

Worth getting because I bought a used product and the coverage makes the price worth it

They are always available to help, with any questions you have.

Excellent GS protection for Bravia OLED. If this TV fails in 5 years you want it protected for the price point of the TV and protection. GS protection is very good.

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

Excellent product good quality and professional service

Usually I don't get add on protections except at Best Buy. I trust that they will honor their products. Years ago, I got a defective drive and I was offered either my money back or a brand new one. Since then I've always gotten Geek Squad protection.

The guys were great!! I do have a question I forgot to ask. Can the solar remote be replaced with a battery remote? 2. Can I buy a solar remote that is bigger? Would appreciate if Matt or Jaime could answer those questions.

This gives me piece of mind for 5 years of my TV should have any issues. The price was very cost effective for the term I'm receiving. Very good deal!

Service as described. Allow for returns and fixes to damage

The service was excellent experience technician did a great job on time great customer service

Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny

knowledgable. covers burn-in for oleds. what else do you need

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).