Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 25364 reviews
(25,364 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Tv working very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job they did,thanks, I'll recommend to me friends and my family
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A great plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good peopl who like there job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reminded us to utilize their service. Gave us notifications to maximize their services.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased peak squad warranties in the past, and I’ve always been satisfied.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great coverage and protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan. Must have for expensive electronics and home appliances
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worry free for 5 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 years of service at great price. DON't need worry woorry if fail.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great Protection for expensive purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad order my new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good service they work fast and fix my problem
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a must have when purchasing a great TV, you will have peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered like Baby in a Blanket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad attempted to repair my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad are always Excellent! Very important to have
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
