Customer Ratings & Reviews

Best chioce if you have kids in your home..they cover all major issues and breakage

I always purchase the Geek Squad protection on consumer electronics if the cost of the product is substantial, or if the protection provides for cleaning, replacement, etc. I have used Geek Squad protection a couple of times and was satisfied to receive a replacement product through the local store without having to wait for one to be shipped from a replacement service center, or having to wait for the non-functioning product to be evaluated.

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

Just gives me peace of mind knowing my new tv is covered

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

Purchase it with new television, extra warranty for

The squad delivered my new tv and removed my old tv. They adjusted all the settings and most importantly showed me how to make adjustments.

I had bought a Vizio tv where it would shut of intermittently so I called Vizio they were no help. So bought a new Samsung tv I love this thing to death always purchase a extended warranty I hope I don’t have to use mine but if I do I know I’ll be covered! :)

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

Excellent and secure mounting for 4K TV and Monitor!

Geek Squad warranty is great and come in handy just in case one of your items break down….

This protection plan is a must , it’s always good to protect your electronics , you never know what can happen , all this years being a BB customer the protection plans have saved me lot of money on repairs

Can't go wrong at this price! Added mainly for the cost & protection ov the unit.

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

It may initially seem expensive but I recommend getting the 5 year plan on new technology. It has come in handy for me on several occasions throughout the years. The purchase of this protection plan is on a TV that I received at no cost because the previous one was covered by a 5 year plan.

Well worth the money for this plan. A few years after buying the TV the picture went out.. Geek Squad came to the house in two days. Couldn’t fix the TV so they gave me a new replacement TV. No charge. I will also by their service..