Customer Ratings & Reviews

My samsung tu8000 stop working after two in a half years so happy i got this 5 year protection plan. Returned the broke tv and they let me pick out another tv of the same value.

Never not get it. got it many times cause its a must have

Agents set up my new tv. However, it was frustrating getting them to come to my house. Miscommunications happened several times. But, overall, techs were very knowledgeable and helpful with my questions.

Its a basic protector but money well spent. Make sure you update your surge protection! We had an old protector that shorted out TWO tvs. We didnt know the first tv went out because of the old unit but we learned the hard way.

I had a problem with my tv they sent someone out right away. The person cane with mask for his and my protection. He was very professional and very nice. He took care of the problem and left. I am glad I purchased the insurance because everything was covered.

This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

I liked the TV in the beginning loved I had all the apps that my kids could use to watch shows but not the Volume no longer works, and I am hoping it is just a minor issue and the sound will come on.

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

Very Impressive!; quality highly recommend to anyone, well please.

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

It's a peace of mind. I purchased for 5 year plan.

Money is tight. I usually don't pony up extra for some warranty the clerk's trying to sell me on top of the warranty that comes with it! But when it's the Geek Squad, I'll take it. It is SOOO much easier & nicer to be able to come down & talk to someone in person versus calling someone a 1000 mIles away that I can barely understand who gives me the run-around anyway! No thanks, I'll take the Geek Squad.

We got this sound bar because our tv sound was not enough. We got the 5.0 to amplify the sound. Was presently surprised when we discovered that this sound bar was full range with amazing bass.

I wouldn't buy a thing without The Geek Squad protection plan especially a big TV that hangs on the wall.

This was protection for an Open Box TV. I have already reviewed that TV as excellent and the warranty was not needed. I cannot say I would recommend the service since I did not need to use it but if you are purchasing an open box I guess, like me, you may wish to buy the warranty as it still was cheaper than the full price of a new set.

Nice to have the Geek Squad behind my Purchase! They do fine work!

We would never buy a TV without a protection plan. On a previous TV we bought years ago, it came in handy. It wasn't able to be fixed and the plan let us replace it with a new TV. All we had to pay was the difference between the two TVs and a new protection plan. Was well worth the extra money for us for that situation

Haven’t needed it yet but if I do I got another three-four years left in my warranty!