Customer Ratings & Reviews

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

It's worth having and I recommend it to anyone that's thinking about it!

Great value for a $200 TV. A lot of these budget TVs are pretty nice, but dont tend to last more than a few years

While I normally don't buy extended warranties this TV was going to be used in a storage unit to display video feed from my security cameras. It was fairly inexpensive and worth the price.

I highly recommend this product, when came time too purchased the representative explained the difference in the product I was hoping to purchase. The Geek representative also is highly recommended he has plenty of knowledge

Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

Loved the service. It was quick, easy and enjoyable.

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

Very good to know that my purchase is backed by the Geek Squad

Excellent experience. Great tv and excellent installation

Pleased with warranty and skill of workers knowing what to do in a timely manner

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

Geek squad service are too good from best buy I recommend to everyone.

The agents are good people who are professional and good at their job.

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

Worth it if you can afford it. I had a TV replaced after it broke down 4 years later. They were abke to help me fix my issue Bd provide me with a great solution.

I am technologically illiterate and I have to go to the Geek Squad many times to ask what they probably feel are stupid questions. They are always polite and help me with my problems. I go to the Gravios Bluffs store in St. Louis and they usually fix my problem right in front of me while I wait.