Customer Ratings & Reviews

You can never go wrong with geek squad protection plan. My tv gave out after 3 years and I was issued a gift card with the value of the tv. Couldnt be more satisfied

For a television of this value, it made total sense to opt for the Geek Squad service. It gives me peace of mind knowing that I am completely covered for most things that can go wrong.

i would not be without this protection had problem with tv geek squad could not fix due to parts no longer available gave me credit for replacement tv no hassle helpful agents at boardman store geek squad members were outstanding i plan on getting this protection for all future items purchased at best buys

The quality on the screen is impeccable and don’t get me started on the colors. truly worth every penny. it fits perfectly in any setting. If you want luxury and quality, this is it.

Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.

I have had many warranties through many different retailers in the past, they have been a headache to deal with. Best Buy makes it super easy for any warranty repair.

Do not do what I did and forget to add this to you're purchase, definitely worth the piece of mind it gives you. Also is a value and if the squad is ever needed are some of the nicest most patient people around.

I bought this to protect my OLED TV. Best Buy has the only warranty that protects against burn-in, which is the greatest problem with OLED TVs. This will give me piece of mind. Although, I would like to give this five stars just for the potential coverage, I will not know how good the coverage is until I need it. The coverage was expensive, so I can only give it four stars for now.

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

I always buy the Geek squad service with the hopes i never have to use it.

Good people and service faster and greater I liked

Love the Geek Squad, A+ help! They are always available if you need them!

I realize that this review is for a protection plan. But here you go. In the past when I've had to use my protection plan, I was always happy that I had it. Other companies offer protection plans but there is always the "fine print". Not here . Best Buy is Awesome with customer service and honoring this plan. Hassle-free. Buy it... just in case. you never know when you might need it.

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

Picture and audio are both high quality ,and plenty of USB and video input and output. Overall great buy.

I think this is the best warranty service that you have.

For expensive items, such as TVs, computers, appliances, and electronics the extra cost for the protection is a must. The Best Buy warranty and service has been awesome in my personal experience. They either fix or replace your items plus help with product questions.

I bought 3 laptops last fall. Had an issue with mine a month in...called Geek squad, fixed online! Yay! My wife had an issue shortly after, Geek Squad fixed it online! My laptop lost a solid state hard drive. No online fix here, but I took it to the store,quick diagnostic,mailed off and returned to my home in a week fixed. This waS $ well spent. Geek Squad Rocks!