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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30332 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 30,332 reviews
  • Rated 5 out of 5 stars

    Insurance on entry level smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection was a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tricia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes a must have for any investment! Theres also a membership you can get for geek squad on all your items instead of buying them individually with each item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan that you should seriously consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! Havent used it yet but heres to 400 dollars!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection on a 32 inch tv just for the basic coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having as my TV had an ink leak geek squad took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have your mind at ease with the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product save me when my tv went out on me thanks to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great company had issues with my tv they replaced it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Great tv and excellent installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helps out when I need them. They've come in very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for bigger investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest buying this coverage for expensive items such as TVs, laptops, cameras, etc. and for open box items. No need to buy it if you are pretty careful with your devices and if you are on budget, except for TVs which might give up at any time of its lifetime. Other devices might have a manufacturer's warranty, but if you can afford it, I would suggest still buy it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

    I would recommend this to a friend