Customer Ratings & Reviews

After moving I needed tv mounted instead of sitting on a cabinet. The service was told to me to be covered under my geek squad warranty but then a tech showed up to “repair” my tv. He then got the mounting service rescheduled a few days later. Although there was some difficulty caused by miscommunication w/Best Buy Customer Service, tv was mounted.

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

The tech was very helpful and knowledgeable. I have used this service many times always friendly

It’s important to have this service in case anything happens to my tv

Always a a good idea to have some extra security in case life happens.

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

When I buy any electronics in Bes Buy I get a protection plan too. My experience with those protection plan is very good, fix the electronics or change it if can not be repair.

I luv interacting with geek squad. And its worth the money to have geek squad protection.

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

That day they did a great job helping thanks you help low prices

I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

Geek squad is the best. Get this protection for everything you buy.

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

Love the option of having the extra protection of the geek squad.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.