Customer Ratings & Reviews

So I was in a crunch with a rental lease I needed printed but it would not print. After days of trying everything I could think of, I went in to see what I wasn’t doing correctly. That’s all I needed. I had the least on a thumb drive but it still wouldn’t work. That’s how simple it should have been but unfortunately, this day was the first day they made a policy to ONLY WORK WITH APPOINTMENTS. So you have 6 geeks having a great time behind the counter asking people as they walked up “do you have an appointment?” And like me, “no I just need to ask you why this isn’t working”. “Sorry, you have to have an appointment And you’ll have to go to the front counter and they will make you an appointment” I witnessed six people having a great time turning customers away.

Geek Squad Protection is an excellent investment for keeping your devices safe and worry-free. The coverage includes accidental damage, hardware issues, and quick repair or replacement options. Service is hassle-free, and the staff are professional and helpful. Having this protection adds peace of mind, especially for expensive electronics. It’s easy to set up and well worth the cost. Highly recommended for anyone who wants reliable device protection.

Purchasing the 2-Year Protection Plan for my new TV was one of the smartest decisions I made. The plan offers solid peace of mind by covering unexpected damages that the manufacturer’s warranty doesn’t, such as accidental drops, spills, or power surges. The registration process was quick and simple, and the customer service team was helpful and responsive when I had questions. While I haven’t had to file a claim yet (thankfully), knowing that I’m covered for repairs or even a replacement if something goes wrong makes me feel much more secure about my investment. The cost of the plan was reasonable compared to the price of the TV, and considering how expensive repairs can be, it feels like a worthwhile safety net. I also like that there are no hidden fees or deductibles if I ever need to use it. Overall, I highly recommend adding the 2-Year Protection Plan to any major electronics purchase — it’s a small price to pay for major peace of mind.

Its a protection plan for your TV. Recently had to put it to use when mine randomly died. Told them what happened, they printed a receipt and I went and grabbed a new one completely painless!

The Geek Squad protection is a must, especially if you buy a lot of technology like I do. It’s a small investment versus replacing a washer, large appliance or expensive item from Best Buy. The Geek Squad was super helpful when I needed someone to help me install my 65-inch TV. It’s a smart investment.

I purchased the five-year standard Geek Squad protection when I bought my new TV because I like the feeling that if anything goes wrong with my TV in that period of time, I'll have the sense that the Geek Squad will fix any problems they may incur during that period of time

These are worth it in my opinion, no matter what you may be buying. Often times, something may quit on you just as a year has passed. Twenty bucks just gives you a little reassurance.

Warranties are great to ensure your product's lifeline. So far i didn't need it so far, but it's always a good investment, you never know what could happen and best buy's warranties have solved some issues in the past when i needed ;)

Amazing product, very lightweight and easy to use. It fit perfectly on my wall and I had no trouble installing it myself. Thank you! Best Buy for offering such good products at such affordable prices

geek squad has made me a firm believer over the years. until I have a bad experience.... all hail geek squad! they have earned my respect. keep doing what you do geek squad. thanks

I absolutely love this tv! So much extras packed into this model and then some. I love all the user friendly interface and all the different features I am a loyal Samsung consumer!

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

The 5-Year Standard Geek Squad Protection Plan is absolutely worth it. It provides excellent coverage and fast, hassle-free service when something goes wrong. Geek Squad staff are knowledgeable, friendly, and quick to help. Knowing my product is protected for years gives me total peace of mind. Highly recommended!

This option is Greatly a Excellent one. The Geek Squad are Excellent at their job. Best Buy has one of the Best Warranty solving Problems or any issues with Products sold by them.

I highly recommend Geek Squad protection with a major purchase. I feel much more comfortable knowing I’m protected and have Geek Squad to help if I need them.

They do keep trying and trying and trying and trying, even if they never get it right so the guarantee is good if they had staff that knew how to do the work

Can’t beat it. Something not working the way it did when you got it? Take it back and get another one. No mailing anything off. Which is why I get all my electronics from Best Buy and not anywhere else

This TV replaced an old one that did not stream and since we dropped Direct TV because the price was ridiculous and we went to all streaming for 1/3 the cost we had to get a new TV. This roku TV is wonderful. Has a much better picture than the old one and a GREAT price

I never use to purchase extended warranties and for some unknown reason I purchased one on a laptop, I'm glad I did i cracked the screen and everything was covered from then on I get one evertime, if you divide the cost over 5 years it's not bad

This process has always been so easy. And the best part, each time I shop here, I ALWAYS find a deal. Weather It’s a 10$ or 100$ savings, it always helps! Just bought a new tv I would’ve payed 449$ elsewhere! I got it WITH geek squad for 299$!