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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30335 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 30,335 reviews
  • Rated 5 out of 5 stars

    Excellent picture at incredibly low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the television for a bit over 1 month and so far are extremely happy with it. The picture is beautiful. It communicates well with our computer so we can use EyeTV to create a mirror image. The only thing that could be a problem is that there are no controls on the TV so you do not want to lose the remote or run out of batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides excellent service. I take my PC in quarterly for a clean up and they are always on time, happy to provide service and are thorough with any questions or concerns I may have and provide excellent feedback on how my equipment is running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistake?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only delivered the TV, but they were very respectful and efficient. I am still looking for the Insurance I purchased with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitly worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    jpatton607

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Keep up the good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geeks. It's such a cool thing to have apart of the buying experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a problem with their protection plans. Amazing customer service, I'd recommend for tvs in particular since sometimes they come wonky from factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For big ticket items, this seems like a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a piece of mind and easy to use if needed in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy of Paramus is the best around, good customer service 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years protection, nce to work with, good customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a dishwasher, fixed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal/Super Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my LG TV from Best Buy, I was more than pleased to find the excellent service contract that was available, and for such an affordable price. That made my purchase all the more fantastic, knowing that any maintenance I might need in the future would be handled by experienced Best Buy service techs. Thanks, Best Buy! You Rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this television. The picture quality is just beautiful. I tell all my friends and family about this television. It is so easy to get to everything you want to watch because it is all at the bottom of your screen instead of having to scroll all over the place. It is the best purchase I have ever made!! Thank you Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As seniors, we are easily confused with how any new technology works. My son talked us in to this TV and surround sound. We would have never been able to get everything up and running without the Geek Squad help. The tech was very patient and showed us how to work everything. We refuse to move it because it works so well!

    I would recommend this to a friend