Customer Ratings & Reviews

We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

I have had excellent experience with geek squad protection plan

Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

Always go for protection, its just worth the minimal upcharge for the peace of mind.

Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

After almost 2 years, my 49' TCL TV, tilted up. Took the TV to the store and after a week they gave me the credit of the total cost of the TV because it was definately gone. I just used the credit for a new 50' TCL TV and took the 5 year guarantee. They are the best.

Geek Squad protection covers everything, very worth it when there is an issue with a product

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

Excellent service! I fully recommend their service! I'm very happy!

Geek Squad Protection is definitely worth it. In the case a dead pixel appears or the entire LED display goes out, they can replace or fix it pretty easily.

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

Excellent Nice tv Picture quality excellent . Recommended

Have not had to use their service yet on new tv but have had great response when needed on computer

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

Dad loves it! Easy ordering, fast shipping amazing experience

The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.