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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30222 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 30,222 reviews
  • Rated 5 out of 5 stars

    Get the extra security !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Geek Squad for this product but you need to have the ability if you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek squad protection for smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at a very affordable price to protect my new television. Gives me great piece of mind, knowing I have five years additional protection for my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t do it without her she found everything for me. I didn’t even have to worry about it just went to the geek desk and she helped me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Protection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I purchased the Protection plan, gives you peace of mind abd there when you need ir most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. Buying last years model and Open Box saved nearly $1,000 from buy this years model!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-free purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya'll are great. Sales help with professional advice on this television we purchased. It was an easy buy with all the information the sales agent supplied us with. Thank you Best Buy we will be back to purchase another tv or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the five year extra warranty.I didn't think, however it was.Especially a great buy to get it.Thought it would be a little bit less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have good experiences with this extended warranty from Geek Squad, so I have piece of mind by always purchasing it. Would recommend for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services is absolutely great and needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant speak on other warranties or services but definitely geek squad took care of me. Specifically Norman the tech i was lucky to get. This is a must have and it gives you a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Guaranteed: Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently made a significant investment in a new gadget, and after careful consideration, I decided to purchase the 5-Year Standard Geek Squad Protection from Best Buy. After experiencing their service firsthand, I can confidently say that it was a decision well worth it, providing me with unparalleled peace of mind and exceptional value. From the moment I walked into the store, the Geek Squad team welcomed me with professionalism and genuine enthusiasm for their work. Their knowledge of a wide range of products is impressive, and they took the time to explain the benefits and coverage of the 5-Year Standard Protection Plan in a clear and concise manner. This level of transparency instantly built trust and reinforced my decision to opt for extended protection. One of this protection plan's standout features is its convenience. Having a complex device repaired or replaced can be daunting, but I experienced a hassle-free process with Geek Squad Protection. I had an issue with my gadget a few months ago, and all I had to do was call the Geek Squad hotline. The representative guided me through the steps, ensuring that I understood each stage of the process. The whole experience was streamlined, and my device was repaired promptly, sparing me from the stress of dealing with technical issues. What truly sets Geek Squad Protection apart is the quality of service. The technicians are experts in their field, and it's evident that they genuinely care about resolving customers' problems. Whether it's a minor glitch or a more significant hardware issue, they approach each challenge with dedication and professionalism. I never felt rushed or unheard during my interactions with them, which is a testament to their commitment to customer satisfaction. Another noteworthy aspect of this protection plan is its comprehensive coverage. Not only does it encompass manufacturing defects, but it also includes accidental damage from handling. This level of coverage provides true peace of mind, especially considering how easily accidents can happen in our daily lives. The cost of the 5-Year Standard Geek Squad Protection might seem like an extra expense at first, but the value it adds is immeasurable. Knowing that I have a team of experts ready to assist me at any time is invaluable, and it has already saved me from potential headaches and expenses. In conclusion, the 5-Year Standard Geek Squad Protection from Best Buy is a game-changer for anyone looking to protect their valuable investments. Every aspect of this protection plan screams excellence, from the knowledgeable staff to the convenient process and exceptional service quality. If you're serious about safeguarding your devices and want to experience a level of customer service that truly stands out, don't hesitate to invest in Geek Squad Protection – it's an investment in peace of mind. Pros: - Knowledgeable and friendly staff - Streamlined and hassle-free process - Comprehensive coverage, including accidental damage - Exceptional customer service quality - True value for the price Cons: - None experienced so far I wholeheartedly recommend the 5-Year Standard Geek Squad Protection to anyone who wants to ensure their devices are well taken care of throughout their lifespan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pioneer Roku tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV and I Iove everything about it and I love that I have geek squad it's a life saver best investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and fast service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was courteous, professional and personable. Whenever allowing strangers into your home, at baseline you don’t want folks giving you “the ick”. Well the team was outstanding and the setup was done much faster had my ego insisted that I could do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A squad of geeks? The dream!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection for 5 years!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Peace of Mind for Products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 5-Year Standard Geek Squad Protection plan from Best Buy alongside my new laptop, and I couldn't be happier with the peace of mind it provides. This review aims to highlight my experience and why I believe this protection plan is a must-have for any tech enthusiast. First and foremost, the convenience of Geek Squad Protection is unparalleled. Knowing that I have access to expert assistance 24/7, whether I'm facing a technical glitch or simply need guidance on using my device efficiently, has been a game-changer. The Geek Squad team is knowledgeable, patient, and always ready to help, making complex tech troubles seem like a breeze to navigate. The coverage itself is comprehensive and goes far beyond the standard manufacturer's warranty. Accidental damage, spills, drops – you name it – Geek Squad Protection has you covered. This level of coverage is particularly valuable since accidents can happen anytime, and repair costs can quickly add up. With this plan, I no longer have to worry about unexpected expenses in case my device encounters unforeseen mishaps. One aspect that truly impressed me was the swift and hassle-free claims process. I had an issue with my laptop's display, and within minutes of reaching out to Geek Squad, they provided clear instructions on how to proceed. The entire process was efficient, and I received timely updates on the status of my repair. Having experienced the frustration of dealing with manufacturer warranties before, this level of service was a refreshing change. Geek Squad Protection also offers a sense of longevity to my tech investment. Knowing that I'm covered for the next five years allows me to fully enjoy my device without constantly fretting about its durability. This aspect alone has made my purchase feel like a wise investment. Lastly, the added benefits of Geek Squad Protection are worth mentioning. Not only do you receive top-tier technical support and repair services, but the plan also offers software support, data recovery assistance, and even protection against power surges. This comprehensive approach further solidifies the value this plan brings to the table. In conclusion, the 5-Year Standard Geek Squad Protection from Best Buy is more than just an extended warranty – it's a lifeline for your tech. The convenience, extensive coverage, efficient claims process, and added benefits make it an exceptional choice for safeguarding your valuable devices. Investing in this protection plan is a decision you won't regret, and I wholeheartedly recommend it to anyone looking to maximize their tech experience while minimizing potential headaches. Pros: - Comprehensive coverage for accidental damage and technical glitches. - Expert 24/7 support for troubleshooting and technical assistance. - Efficient and hassle-free claims process. - Long-term protection for your tech investment. - Additional benefits like software support and data recovery assistance. Cons: - None that I've encountered so far. Overall, the 5-Year Standard Geek Squad Protection is a must-have for anyone seeking reliable, long-term tech protection. Kudos to Best Buy for offering such a valuable service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the means to pay for geek squad do it !! They are always nice and if u have questions they always answer them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Idea to get protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the extra protection. It is needed because you never know when something will go wrong with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

    I would recommend this to a friend