Customer Ratings & Reviews

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

Awosome tv great price always go with the warranty purchase as well

Great protection plan for the television if something happens to it

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

Excellent choice. Good value, quality , performance. Good advise from sales representative

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

Always worth the extra protection with electronics these days.

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

I believe that the price for the cost of the insurance for the tv is worth it!

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

I would say highly professional and fast. I always will get a warranty through them.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.