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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 25,436 reviews
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must for my electronics whe. Every i have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-YEAR GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS BEEN A GREAT HELP ON REPLACEMENTS TO THE STORE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet. So not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIX MY TV, PLEASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with all of our family’s purchases in every single way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you the importance of this protection. Best Buy has you covered completely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my screen protector and every time it has broken I have gotten it replaced thank God for geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and recommend purchasing it for all your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to ALWAYS protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has a nice sound for the price. Would have looked more for a 5.1.2, but i have valted ceilings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHO KNOWS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel of ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet, but it makes me feel as ease that if anything happens to my product that it will be covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used thi service and they are very professional at what they do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but definitely love the products i have protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plans And Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5year Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before and are year happy we have this 5 year service on our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

    I would recommend this to a friend