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Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 30,361 reviews
  • Rated 5 out of 5 stars

    Realiable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been there to help at all troubling parts of setup, or any issues with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet probably never will but it's a good thing to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manager was very informative at the store in helping me to choose this service plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection is good for certain things

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, got it, Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty is safe to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind in case anything happens to my 86 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must get addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must get item just incase. fast service and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have coverage peace of mind for warranty of the appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RONNIEADGERSON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING WENT WELL WITH THE TV AND STAND ASSEMBLY ON FEBRUARY 17 2024

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with geek squad the do amazing work and love how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technical Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mwillism Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

    I would recommend this to a friend