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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30224 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 30,224 reviews
  • Rated 5 out of 5 stars

    Assurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet but really nice knowing they are there for ya

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always het protection plans for items especially TVs. Ive used Geek Squad and theyre great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a tv that didn’t fit in my car, they helped dearly with getting the return pushed back out (has to be rechecked by tech) and put it on hold til I could come back for my open box purchase! They, the first gentleman I spoke to on the phone to make the purchase & the whole best buy team at the location I visited helped amazingly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make.sure you always have protection for your stuff when buying them with geek squad its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definetly recommend these services. They are always great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased warranty in the past which has worked well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed 5-Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me trust that my 55’’ Pioneer TV will last the full 5 years if not more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me with my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great service they are very well prepare for there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t protect your purchase don’t cry later it’s insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU VERY MUCH! SHALOM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much! Stay on the top line. Appreciate it! Shalom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protecting your equipment. It’s an investment.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to work with even though I've only had to have used the service once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent television. Easy set up, beautiful picture at an very good price. Could not be happier with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have when you purchase a TV, this alone saved me thousands in the repolacement process. My TV started to have pixels go bad (white lines accorss the television) in the top right corner. I was able to have geek swuad take a look and they said its no good and issue me a credit for the TV through the insurance. Withour it i would have paid 3k plus tax, with this insurance i paid a third a got the new insurance...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to use them for this purchase yet, which is a good review! I have utilized them in the past and have had positive results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thought of not having peace of mind is crazy. I value this type of support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hell yeah!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my MacBook Air and making sure everything was running smoothly. The technician was knowledgeable and polite, and I felt confident my device was in good hands. The only downside was the wait time for my appointment, but once they arrived, the service was excellent. Overall, a reliable option if you want professional tech support

    I would recommend this to a friend