Customer Ratings & Reviews

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

Never leave Best Buy without it. Protection value outweighs not having it at all.

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

This is something I always buy with buying a TV just in case something happens to the TV

They were very helpful. Figured out the problem quickly and returned for a new tv.

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

we haven’t had the need to use our geek squad purchase

I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

It’s always better when you protect your devices, I feel safe.

Excellent product warranty and services and prices

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

Very good help with the product will be coming back

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.