Customer Ratings & Reviews

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

Haven't had to use this service yet because my sony tv boke within the first year.

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.

If anything happens to the tv I purchased I will get a second one free of charge

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

The geek squad is always so helpful and knowledgeable. They are also very friendly.

Geek Squad Protection worked out for me in the past. This is why I bought it again.

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

Surround quality and bass are amazing. Mightve gotten too much volume for our house

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..