Customer Ratings & Reviews

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

You can never go wrong with a product like this this is my second one and I have no complaints

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Awesome purchase once again great item I enjoy it!!

Piece of mind when dealing with flat screen led television

I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

Very nice to have this service to play it safe when buying expensive items. Better than most other services that have been coming out recently. Highly recommended to pick this one up just in case

This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.

I wont buy anything from best buy with out this great service

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

Everything seems excellent to me, it was free for the purchase of the TV