Customer Ratings & Reviews

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

Protection plan is overall not bad. Doesn't cover everything though

Nice to have support from Gerk squad. Greatful to have a warranty

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

Helps knowing I can fix my stuff through geek squad

I’m recommending to everyone should purchase extended warranty on electronics

Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.

Very good service.i recomend y this service to all

If this tv is a lemon then I have a safety net. I hope I don’t have to use it

It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

Haven't had to use the Protection Plan yet, and hopefully never need to. But it is very reasonably priced for the item being protected.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.