Customer Ratings & Reviews

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

Great TV, with good quality of both visuals and SOUND. We have a soundbar that we got from a friend when they moved but even before the sound bar the sound quality was amazing. 4yrs later we are still so happy with this purchase

Gives us great piece of mind to know our investment is covered by the Geek Squad!

Feel better knowing if needed can use this extra protection for my tv.

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

wonderful peace of mind, is the best description I can come up with!!

The C4 OLED is the only way to go to see a magnificent performance in picture quality. The colors are stunning compared to any other TV’s.

Purchased a new LG CX65 roughly (4) years ago with the 5-year Magnolia warranty. TV recently had a few, almost naked to the eye pixels out. Scheduled a home visit, tech came and assessed and confirmed my report. Said to fix panel wasn’t cost effective so i received a store credit in the amount paid. Was able to purchase a larger, newer version of the TV, along with another 5-year warranty, with shipping and tax for the same amount paid 4 years ago. If you’re purchasing a higher end TV, especially OLED, and have any fears of burn in or dead pixels, this warranty will quell any anxiety. Only warranty I’ve raved about due to what they tell you is what you get plus the seamless process of initiating claim and receiving store credit. Thank you Best Buy!

Purchased to cover Granddaughters TV. Good deal for the peace of mind

Here is the deal, if you dont get Geek Squad Protection, you are missing out. Lets start with the fact things are not made like they used to be. Drop something once and its done. Now I can be my clumsy self and not be overly worried I lost my item. Win win

I had my tv go out and was upgraded to a larger tv. Very happy with how easy it was to complete the switch. Very helpful when I called.

Awesome everything is fine and covered with geek squad

Excellent service I will bring all my electronics or anything I need fixing to The Geek Squad

Also great with geek support and call them and help u set up Tv

I haven’t had to use my Geek Squad protection yet, but having it definitely gives me peace of mind. Especially given how well the installation went.

Used this insurance program and had no issues receiving benefits.

Haven’t had to use so great! I’m sure when I need this it will come in handy.

I feel much better knowing my purchase is protected.

Would definitely recommend geek squad, they helped me with my warranty and I had a great experience.