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Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 30,765 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this is a life saver, they always standby there commitment to give great value and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Written Coverage Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on everything they fix it if you have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your investment. Peace a mind knowing if it goes out I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and used the extended warranty from Best Buy and recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything on my new samsung tv, including its sound system and the incredible picture on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty cost replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the peace of mind that the geek squad protection gives us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a long time but whenever I needed help Geek Squad was always there thanks alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for over a year now and it works Excellent really high tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant just brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My suggestion is to always always get the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know geek squad and can i say i just love them they take the time to care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe best insurance ever,better than all the rest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad. They have come in handy many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair

    I would recommend this to a friend