Customer Ratings & Reviews

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

Agents came to pickup tv and installed replacement in no time.

Good seevice and explain everthing that i need good service

Great recommended. Simply the best. Worry free purchase.

Always trust the geek squad! They are lifesavers!!

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

Very good help with the product will be coming back

Nice and friendly enviroment great customer service

Great Customer service and respectful engagement...

Best Insurance available. No fuss through Assurance always comes through

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Best warrenty money can buy, always hassle free and never have issues.

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

Always get this with every major purchase. Never know when you'll need this

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

Always nice service I am very much satisfied with the service and people are really good. So kidding.