Customer Ratings & Reviews

Always nice service I am very much satisfied with the service and people are really good. So kidding.

I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!

They delivered my replacement TV when the original one lost picture.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

Excellent product warranty and services and prices

Great for a cheap tv in the bathroom! Very much worth the money for this.

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Geek squad strikes again with great service and amazing talent

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

Made sure to take this out on my OLED tv, covers everything but accidental damage.

Geek squad protection plan need I say anymore!!!!!

Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

Always get the insurance. Geek squad is legitimate!!!! .

Not had to use it yet for this particular item. Past experience is awesome.

The best service around! Fast service and knowledgeable group of people made my experience seamless.