Customer Ratings & Reviews

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

Pickup at store was so easy. Squad was assertive and very kind.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

Have had no need for it yet. Best buy has always had great customer service.

Purchased extended warranty for my new Sony OLED TV. Worth the expense if you plan on keeping the TV for a while.

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

Finally peace of mind warranty. 5 year warranty ..nice.

Excellent purchase. I love Best Buy services. My favorite store.

Bought a 83” lg oled, so I wanted to be protected for the 5 years in case anything happened.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

What can I say it’s a warranty like I have it for two years I don’t know. What do you want me to say

There if you need help. Talk you through any issues that you might have.

Geek squad is great but they do take their time to get to you

Great service to have of something goes wrong with one of your products

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

I find geek squad to be a must for me. A must especially if you have kids.