Customer Ratings & Reviews

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

Getting protection plan is a must for product now and days is a must

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

My experience with geek squad has been good, always been for repairs not installs

Services was quick, simple and easy. Ran into some issues but they got it done

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

Its a really good tv good picture the color good and lots of free channels

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

Well worth the cost, hope I never have to use the Geek squad.

Very nice service family and friends. Go there and take a service.

Best thing to purchase at Bestbuy, you will never be disappointed.

for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

Great tv would definitely recommend or purchase again I give it 5 stars

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

Nice service very nice people in store Davenport Florida

Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.