Customer Ratings & Reviews

To have Geek Squad on your side is a blessing. The best thing about Geek Squad is that everyone is very knowledgeable and can pinpoint the problem(s). It is worth every penny.

excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

Best service, protection and quality assurance. A must have!

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

I high recommend this service to anyone who have issued with there tv

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

Warenty is great and easy to use if needed and they are nice

My wife and I enjoy using the geek squad they’re very knowledgeable and very precise and the information of The products!

I always buy the five year warranty plan it is the best thing I’ve ever done when I purchase any items at Best Buy’s and will continue buying a five year warranty with my future Purchases!

I haven't had to use the service, so the Item is very good.

Better safe to have protection than not to. T.V works so good i didn't need to report any problems.

Helped me with all of the problems I was having with my devices and fixed them

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

Best coverage ever. I take care of things like im 10....so having coverage that will replace or repair for me is a plus

Best customer service anywhere regarding my electronic needs. Thank you so much.

I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase