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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30395 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 30,395 reviews
  • Rated 5 out of 5 stars

    Saves time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan on larger items like electronics and appliances and they have been well worth it. No problems on getting them fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with return/ exchange. Gave some piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It has saved me twice! No hassles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv would not pick up off air channels. Exchange for another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never check out without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose to take advantage of the Geek Squad protection packages when I shop at Best Buy. You'll then never have to worry should any of your electronic "toys" develop any mishaps. Don't check out without it! A++++++++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to protect the expensive fridge I had to buy hopefully it won't break after the plan like everything else that I decide to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it comes in handy for my tv I just bought just knowing I have insurance this long makes me feel at ease in case anything happens thanks again bestbuy and geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick to get the tv replaced. They are really helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans put you at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are super friendly when you are confused and have no idea what you are doing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always a little skeptical of these warranties, but it certainly paid off for me. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this plan to the core and it was helpful. Especially with the remote connect so they can see exactly what is going on with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An electronic insurance policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet. I hope I don’t have to. I feel it’s better to have them available and not need them, than to need them and not have them at my availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is totally worth it. I’ve only had to return one of my electronic purchases one time and I got a full refund!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they recommended you will need it in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to give them a call and they were very helpful with all my questions. Way to go geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Overall satisfied with this buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet, but I’m sure soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought this bc when my husband opened his Xmas gift the bottom of the screen from the inside came damaged and a little disappointing when it was an expensive buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold by me and wouldn't have not had it any other way!

    I would recommend this to a friend