Customer Ratings & Reviews

No problem what so ever great customer service came out reviewed my my 55 inch fire tv / replaced and reinstalled

I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

It's very reassuring knowing that we have this in case anything goes wrong. Haven't had to use it yet

5-year Geek Squad Protection. Great service and I’m thankful we have it. We don’t use it often, but it’s worth having when you need it the most.

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.

they have great customer service making every thing easy

Seven year old 1080p 50 inch TV died on me so I decided to add this plan for 5 years

This is new technology for me. But I love the picture and sound quality and all the different choices of movies and providers at my fingertips.

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

Warranty replacement for TV. Very affordable considering how much you had to pay for TV

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

These days you need peace of mind so you enjoy your stuff to the best of your abilities

With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

Like a favour for love best by perception friends hassle free if anything happens all you have to do is bring in need if they can't fix it they will replace the I never had

The agents mounted my TVs and connected it all together. They were very polite and professional. And they did a superb job.

The agents fix my computer problems and I haven't had any problems since.

Nice piece of mind for a big purchase. I'm not one to love warranties, but in certain situations it is well worth it.