Customer Ratings & Reviews

Great service. On time. The help that one expects from a technical group.

Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

unable to use this service direct hits from a ball not covered

I always make sure to get the Geek Squad Protection. When I have a problem with my tech they always help me out immediately or they send someone to my home to take care of the issue. Totally worth every penny.

Geek Squad is the Bomb!! They are always and time, professional, and fast.

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

Hope I never need this, but it's good to know it's there if needed. It'll be well worth the extra couple bucks if it ever needs to be used for my new smart tv !

Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

Purchased this with our TV to give us peace of mind if something happened to the TV

Ive always had good experiences using the geek squad.

The Geek Squad team is awesome they fix my stuff every time I need to fix even if I call in on the phone they're awesome Team friendly and polite over the phone

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

They delivered the TV set it up. They were very knowledgeable and showed me how everything worked on the television and remote

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

My tv had a black dot and geek squad replaced my television with a better version.

Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

The geek squad showed up on time and finished up the job in a timely manner.