Customer Ratings & Reviews

Always trust the geek squad! They are lifesavers!!

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

I always have geek squad on all my devices. When something stops working I can turn it in for a new one.

Have not had to use them on the Tnew TV yet. However, their work on my computers has been outstanding and I am sure they will be able to handle the TV problem, it one occurs. The contract is worth it!

Nice to know I have additional coverage if needed but hope not to use it

I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

Great knowing I have this team if I were to need help. Worth the pricing

Normally, I don't buy "insurance" on large purchases, but it seemed reasonable with such a high-tech item that would cost a lot more to replace it than it cost me when I bought it on sale!

almost into the end of my 2 year agreement the TV went bad. Geek Squad came to my house, helped me out, all ended up good. If not for geek squad protection I would have spent a lot more on another TV

I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Great if you need to use it but if not, then throwing money away. Be selective on what you pay extended warranty for.

[Employee of bestbuy] Good starter 4k tv, basic lg tv thats easy to use and connect. WebOS could use some work

Efficient, knowledgeable, most importantly, great customer skills!!

Have not used the geek squad as the television is running perfectly

I feel a sense of comfort and security, knowing the Geek Squad has my back whenever I buy a product at Best Buy. They are reliable, courteous, and indispensable

Thankful for the thorough and courteous service provided whenever needed. Geek Squad always backs up it support with answers to questions or service that is necessary.

I really like the standard Geek Squad protection! It's been very helpful to us.

This plan is worth it, it saves a lot of money when it comes to repairs, installations and support. Also in home repairs. I never have to pay for anything if I set an appointment for smaller items in store, except parts.

Great tv the color is nice the sound is nice and the price was reasonable for ig