Customer Ratings & Reviews

good item , but after years now i can not use wifi and have to replaces it.

Purchased Geek Squad Protection Plan, sometimes a deciding factor when purchasing item of a greater value. Great people and Team of experts at Best Buy! Not always needed, which is a good thing, but beyond any product's warranty and experiencing problems, they come and repair products on-site and if parts become unavailable, they will replace it with a new product. I can only speak highly of Geek Squad Services.

Really worth the value! Enjoying the assurance of the warranty.

Great dynamic picture and seamless clear crisp sound

Worth the price. I take care of my stuff but you just never know.

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

Great to have a warranty beyond the basic one . Price was good.

Excellent price for 5 years of protection against any situation

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

Always helpful and send out knowledgable technicians.

Geek squad helps you rest assured when making high dollar purchases.

Gives me the peace of mind just in case something were to happen

Amazing protection life saver for everyday life. Choose me for the 400

Geeksquad is the way to go with protection on your electronics at best. Good customer service and prices are fair for the length of time it's protected.

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.

Haven’t had any problems as of yet. But definitely recommend the service

So far we haven't had to use this, but we have in the past for products and have always been happy.

This was a great buy. It works great. They always finds a way to satisfy the customer.